Important Policy Changes!
Williamsville Pediatric Center would like to notify you about policy changes in our office.
- Form fees
- Due to the staff time involved, Williamsville Pediatrics charges $5 for physical form completion. If you bring forms with you to your well visit/physical appointment, it will be completed free of charge.
- No-show fees
- If you cannot make a well child visit, you must cancel 24 hours or greater in advance. If you do not show or cancel, a $25 fee will be charged to your account.
- Lab Orders
- Different insurance companies use different lab companies exclusively, and sometimes will not pay if you are sent to the wrong lab.
- Please note that you are responsible for familiarizing yourself with your insurance carrier requirements.
- Quest Diagnostics is the most commonly used lab in our area, and we will most likely be sending you there.
- Williamsville Pediatric Center is not responsible for charges incurred if your insurance company does not participate with that lab.
- After hours phone calls
- The Lifetime Health Nurses Line will be closing. Our physicians will be taking ALL CALLS after hours.
- Please limit calls to EMERGENCY QUESTIONS ONLY. All routine and non-urgent calls should be directed to the office during office hours.
- Information regarding many typical topics of concern are available on this web site under "Parent Resources".
- If you do have an urgent need to speak to a doctor after hours, our answering service number is 827-3536. Please allow up to one hour to receive a call back from the covering physician.
- Developmental Screening - Our office follows the AAP recommendation to do routine screening for autism at 18 and 24 months.
- Please be aware that your insurance may no longer be covering this service. While you may have a "zero co-pay" for well visits, this may not apply to all parts of the visit.
- Please be aware that your insurance may no longer be covering this service. While you may have a "zero co-pay" for well visits, this may not apply to all parts of the visit.
- Alternative shot schedules
- All patients using alternative shot schedules will need to see a provider (doctor or NP) for each visit involving shots, which depending on your insurance, may incur a co-pay that you will be responsible for at the time of the visit.
- This is for your child's safety and to make sure they get the correct vaccine.
- Co-pay collections
- Starting March 1, 2009, we will be collecting the co-payment prior to your visit. If you are unable to pay the co-pay at that time, there will be a $10 service charge.